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OUR TERMS AND CONDITIONS – Date: 10th March 2020
Make an appointment by visiting the store, calling on 01763 262943 (CAMBRIGE) or 01733215989 (PETERBOROUGH) via our web site www.afgolfstore.co.uk
If you book via the website, you will receive an email confirming the appointment. You will also receive a reminder email 24 hours before the appointment.
CANCELLATIONS AND MISSED APPOINTMENTS
Please give a minimum of 24 hours notice to cancel an appointment to avoid a 50% cancellation charge.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
All lesson information and records will be safeguarded and will remain confidential.
Personal and identifiable information will not be shared with any third parties, without your prior written confirmation. You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us via email at email@example.com
HEALTH AND SAFETY
All our golf professionals are qualified for the services that they provide.
All professionals maintain a high standard of personal hygiene and clients are asked to ensure that they also maintain a high standard of personal hygiene.
Clients under the age of 18 years must be accompanied by a parent or guardian. This parent or guardian must give permission for the agreed lesson. They will be invited to stay to watch the lessons.
AFGOLFSTORE reserve the right to refuse any lesson and service if a client is physically or verbally abusive towards our staff or demonstrates inappropriate, aggressive or sexual behaviour. Such behaviour may result in a partial or total ban from the store and may also result in criminal proceedings.
AFGOLFSTORE provides a variety of golf products and services
The client has a duty to provide accurate and true medical and personal information, to the best of their knowledge, to AFGOLFSTORE professionals that may effect thier ability to carry out a golf lesson, movement or club fitting.
AFGOLFSTORE reserves the right to terminate any appointment at any time if they believe that it is not safe or in the client’s best interest to continue. Likewise, the client has the right to refuse, modify or terminate lesson or fitting at any time, regardless of prior consent given.
AFGOLFSTORE GIFT CARDS
AFGOLFSTORE Gift Cards, Custom Fit Voucher and Lesson Voucher
AFGOLFSTORE POSTAL GIFT CARDS
AFGOLFSTORE Gift Card allows you to purchase a postal gift card either at the store, over the phone or on our web site. The physical Gift Card can be posted to you or directly to the recipient.
AFGOFLSTORE E VOUCHERS
You can purchase and send an e-gift card immediately, via email and complete your purchase using a credit/debit card.
You will need the email address for the recipient of your AFGOLFSTORE e-gift card. You may choose to have your e-gift card emailed to the recipient or yourself to print off and give to the recipient.
Payments are securely processed by Stripe. (Stripe is certified to the highest industry standards and has obtained regulatory licenses around the world)
You authorize us to charge your credit card, debit card account at the time you purchase your e-gift card
Each e-gift card has a unique AFGOLFSTORE number and QR code associated with it no matter how many times the email is printed out. It can only be redeemed once.
If you have any questions or concerns about the status of an e-gift card, email us at firstname.lastname@example.org or call 01763 262943
FEES AND EXPIRATION OF CARDS
AFGOLFSTORE have a 12 month expiry date from date of purchase. If a customer misses a booked appointment, AFGOLFSTORE reserve the right to deduct a 50% charge as per our general terms.
When you use your AFGOLFSTORE, we will provide a receipt if you request one.
ERRORS AND CORRECTIONS
We reserve the right to correct the balance of your AFGOLFSTORE Card if we believe that a clerical, billing or accounting error has happened and will inform you if this does occur. Please look after your AFGOLFSTORE Gift Card as we cannot be responsible if it is lost or stolen.
If your AFGOLFSTORE Card is lost, stolen or destroyed, it cannot be replaced or redeemed and cannot be redeemed for cash.
AFGOLFSTORE ‘MYAF’ REWARD CARD
AFGOLFSTORE reserves the right to change, modify and/or to terminate, discontinue or cancel the AFGOLFSTORE MYAF Reward Card program at any time and in its sole discretion without notice to you.
Any changes or modifications will be effective immediately by posting the revisions to our web site and you waive any right you may have to receive specific notice of such changes or modifications.
The AFGOLFSTORE MYAF Reward Card program is intended for personal use only and you must be over 18 years of age.
Please read the Privacy Statement carefully to understand how AFGOLFSTORE collects, uses and discloses information about customers.
AFGOLFSTORE MYAF Rewards is aimed at rewarding and thanking our loyal customers. Members are able to earn and accumulate “Points” that can be redeemed for AFGOLFSTORE Rewards benefits/promotions offered at certain periods.
JOINING AFGOLFSTORE MYAF REWARD CARD
You can enrol by visiting our store and asking one of our staff to become a member.
The registration process may require that you provide the following information: username, password, email address (required in order to receive all eligible Rewards)
You earn Points when you make any purchase in store. Points are based on the value of your purchase. Points for qualifying purchases are automatically added to your loyalty account.
We may offer you special promotions and points boost at certain times.
For any void purchases, we will deduct the points that you were awarded for that purchase.
AFGOLFSTORE MYAF REWARDS
AFGOLFSTORE MYAF Rewards that are determined by the number of points that you accumulate in your account each year. By opening an account and registering, you will be automatically enrolled in AFGOFLSTORE MYAF Reward Card program.
Once you reach a specific level of points, you will receive the benefits that are applicable to that level at that time. However, you must continue to earn and accumulate points in order to maintain your benefits.
To maintain all benefits, you must earn at least 250 new points during each consecutive 12-month period following your enrolment date. If you do not earn at least 250 new points in each 12-month period, your balance will automatically reset to zero (0). This number can be accumulated by accepting reward promotions, gifts from AFGolfStore or purchasing product in store.
Points accumulated under the program are promotional and have no cash value, cannot be redeemed for cash or gift cards/vouchers.
Your account is personal to you and may not be sold or transferred or assigned to anyone else
You may have only one AFGOLFSTORE MYAF Rewards account
AFGOLFSTORE may, in its sole discretion, suspend, cancel or combine accounts that appear to be duplicated. In the event that your participation in AFGOLFSTORE MYAF Rewards is terminated, then all accumulated Points in your account are void.
By signing up to the MYAF reward card you are automatically opting in to our email database. You can unsubscribe at any time and have the right to opt out in store.