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If for whatever reason you are unhappy with your purchase and want to return the item, we offer afull refund within our returns policy.If you would like to return for a full refund please ensure the item is return in the originalpackaging, unused and packaged securely.
INDEPENDENT – If you wish to send your item back to us yourself, please send to the followingaddress.AFGOLFSTORE Milton KeynesUnit 9Granby Trade ParkBletchleyMK1 1NLWe accept no responsibility for items sent back to us via this method.
Via the our returns portal you will be able to book a return of your item simply and easy. Just log into your order and follow the steps to ensure a return is booked. The cost of the return is £9.99 onitems up to 25KG.If you are struggling with the courier collection, please feel free to contact us on email.Customerservice@afgolfstore.co.uk or call 01908 476177
On delivery of your order you have a 30 day period to return eligible items for a refund. If items arereturned outside of this window a credit note will be given to use against future purchases. Refundsare paid back to the original method of payment.Custom Fit and built products are not eligible for a refund once purchased, so please make sureyour order is correct at time of purchase
With our online purchases we do not offer a direct exchange service due to the speed and natureof stock moving through our stores. However you are able to pop into a local store and exchangethe product if you would prefer.Faulty or incorrect orders.For all orders that become faulty within the manufactures guarantee window we will takeresponsibility to arrange a collection of the items and either issue a replacement or credit for theitem. Lease contact Customerservice@afgolfstore.co.uk or call 01908 476177 if this becomes thecaseGeneral Returns Policy
If you are unsure where your order is or you haven’t received the notifications from our deliverysystem then feel free to contact us below so that we are able to chase it our end.